PRIVACY POLICY
INFORMATION
This Privacy Policy informs you about how we collect,use,process and disclose information about you, the “User” of our website https://www.christinaparos.gr/ and its services.The User must read this Privacy Policy in order to decide whether to provide his Personal Data or the Data of third parties to Christina Hotel
By accessing our website or providing information you agree to our Privacy Policy,which may be changed occasionally in order to be kept updated in this statement.
DATA CONTROLLER
Hotel Christina operates the website and is the Data Controller,committed to protecting and respecting your Personal Data according to the GDPR (General Data Protection Regulation) "REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL"
For reservations made through the reservation form on the website your Personal Data is transmitted via a secure server using SSL 3.0 and 256-bit encryption.
Only authorized employees are permitted to access personal information for performing their duties in respect of our services.GDPR compliant third party services may be used for data processing.
DATA PROCESSOR
Christina Hotel co-operates with Book Online Now (the website's Online Booking System). Book Online Now is the Data Processor to Christina Hotel through the Online Booking System, committed to protecting and respecting the privacy of the users of the Online Booking System, being compliant with PCI-DSS Level 4 secure system.
PERSONAL DATA WE COLLECT AND PROCESS
When you make a request or a reservation by email or you use the request / reservation form or the Online Booking system on our website,you will be asked to provide us with
- Personal Data and Contact Data (eg. your name, address, email address,billing address etc, that is required in the request/reservation form/online booking engine) in order to make a request or booking (including the sending of the booking- confirmation email to you).
- Financial data( Credit card Data, Bank account Data) in order to complete and process the reservation form or the Online Booking system.
- Transaction Data that you carry out through our request form or reservation form or online booking engine and details of the fufilment of your orders
- Technical data, including the Internet Protocol (IP address) that is used to connect your computer to the internet, browser type and version, time zone settings, and operating system and platform, Information concerning your visit, including the full Uniform Rescource Locators (URL), products you viewed or searched for, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouseovers) and methods used to browse away from the page.
- Our data processor collects,protects and processes personal data on behalf of us, based on our co-operation.Book Online Now cannot process it in any other way or for any other purposes
SOCIAL LOGIN
In case of registration and/or access through a third-party account, we may collect certain information of the User’s profile from the corresponding social network for internal administrative purposes and/or for the purposes mentioned in this Privacy Policy.
THIRD-PARTY DATA (e.g book for a friend)
In case that the User provides third - party data,the user guarantees that he/she has obtained the third party’s authorization to provide the third party data for the purposes indicated in this Privacy Policy,with which both the User and the third party agree by accessing our website or providing information.Hotel Christina has got the right to make any verifications needed.The User guarantees that he/she has informed the third party about this Privacy Policy. The User is responsible for false or inaccurate information provided through the Website and for damages, whether direct or indirect, that this may cause to us or third parties.
USE OF SERVICES BY MINORS
Individuals under the age of eighteen (18) are not allowed to provide Personal Data through our website and use its services.
PURPOSE OF PROCESSING PERSONAL DATA
We collect,use and process your personal data for the purposes of
- Managing your bookings made, your requests and preferences
- Administering our business activities, provisioning of services and monitoring the use of services
- Managing payments (where applicable) and billings/invoices
- Managing and registration to our Membership and Loyalty and Rewards programs (where applicable)
- Managing marketing actions and communications by electronic and/or conventional means
- Managing surveys regarding the quality of the services provided by us
- Managing your user account (in case you make one) in order to pre-complete forms and other details on our website, use the information you provide to administer your user account, to notify you about special offers for members,new services, how to make future Reservations easily and manage your personal settings.
The User guarantees that the Personal Data provided to us is true, accurate and complete and he/she is committed to updating the data if necessary.
DATA RETENTION
We store your personal data on our systems for as long as necessary for the provision of the relevant services or to fulfil the purposes described in this Privacy Policy. We may also be required to retain certain types of data for a longer period in order to comply with legal obligations or retain data in anonymous form for longer for statistical purposes.
LEGITIMATE INTEREST FOR PROCESSING YOUR DATA
The Personal Data required for the mentioned purposes, that require the User’s consent, cannot be undertaken without said consent.Likewise, in the event that the User withdraws his/her consent to any of the Data Processing , this will not affect the legality of the Data Processing carried out previously.To revoke such consent, the User may contact us .In those cases, in which it is necessary to process the User’s data for the fulfillment of a legal obligation or for the execution of the existing contractual relationship between us and the User, the processing would be legitimized as it is necessary for compliance with said purposes.
DATA DISCLOSURE
Our company will in no way disclose, publish, sell or exchange your personal data and information entrusted to us. We will disclose your personal data to third parties only to:
- Comply with any court order or other legal obligation or public authority or when data is requested by government or law enforcement authorities;
- Enforce or apply our terms and conditions and any other agreements;
- Protect our operations and the rights of our property,privacy,safety This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
We may use and disclose Other Data for any purpose, except where we are not allowed to under applicable law. In some instances, we may combine Other Data with Personal Data (such as combining your name with your location). If we do, we will treat the combined data as Personal Data as long as it is combined.
EXCERCISE OF RIGHTS
The User may contact us at any time free of charge to:
- To obtain confirmation about whether or not personal data concerning the User are being processed by us.
- To access their personal details.
- To rectify any inaccurate or incomplete data.
- To request the deletion of their personal data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
- To confirm revocation of consent.
- To obtain from us the limitation of data processing when any of the conditions provided in the data protection regulations are met.
- To request the portability of your data.
USE OF COOKIES
Access to our site involves the use of cookies. Cookies are small files of information stored on the browser of each user to that the server can recognize certain information that only the server can read. They help us to improve and deliver a better and more personalized service by enabling us to: a. Store information about your search requests, preferences, allowing us to better customize the services according to your individual interests; b. Process and Speed up your searches and c. Recognize you when you return to the website.You can set your browser to refuse cookies.However,you may not be able to enjoy all the facilities or book via our website if you do so.
Last updated on May 24th 2018